Salt Bath Body & Refillery

We bring you a wide variety of self-care and biodegradable cleaning products, that are natural, non toxic and better for you, your family and the environment 🌎

RETURNS & EXCHANGES EXCLUDED PRODUCT Opened products are excluded from the returns policies and will not be accepted under any circumstances TYPES OF RETURNS CANCELLATIONS An order may be cancelled if it has not been dispatched. All cancelled orders will be refunded in accordance with the refund policy. DEFECTIVE PRODUCTS Goods can be returned to Salt Bath Body and Refillery as a result of defect, subject to the following conditions: Defective product returns will only be accepted up to 30 days from receipt of products. Upon receipt of goods Salt Bath Body and Refillery, or its Supplier will inspect the product in order to verify the product as defective. Such inspection shall be considered final and will not be subject to review. The following will NOT be regarded as defects: faults resulting wear and tear on the User’s behalf damage arising from incorrect usage if product is empty/has been used damage arising from inadequate storage Salt Bath Body and Refillery reserves the right to replace or refund any goods returned and verified as defective. Any repair or replacement will be effected within 10 days of receipt of the damaged goods. FULFILLMENT ERROR Goods can be returned to Salt Bath Body and Refillery as a result of fulfilment errors subject to the following conditions: Fulfillment returns are any returns whereby goods are returned to Salt Bath Body and Refillery due to : Goods delivered damaged Incorrect Goods delivered Goods delivered with Missing items or parts Any Fulfillment Errors must be reported to Salt Bath Body and Refillery within 7 days of receipt of goods. Returns initiated after 7 days will not be accepted. PREPARING YOUR PRODUCTS FOR RETURN package your products carefully and ensure they are up-right ensure the goods are in a protective covering such as a brown box that will protect the product and packaging during transit. REFUNDS GENERAL: Salt Bath Body and Refillery may charge 20% administration fee, depending on case. If Return Goods do not comply with this Policy, you may be liable to reimburse Salt Bath Body and Refillery for the cost of collecting the product from you and the cost of having the product returned to you. No goods may be returned by the User without prior approval and arrangement with Salt Bath Body and Refillery. This can be done through the customer care team on sales@leagconsulting.com Delivery address will also be the collection address. Returns on promo items will be calculated pro-rata.